Refund Policy
Last updated November 14, 2026
In this policy, “we”, “us” and “our” refer to the operator of Sheru Bhai Photo. Contact us at support@sherubhaiphoto.net.
One photo, one payment
Each generation costs $1.99 USD and creates one image. There is no recurring subscription. Uploading a photo or browsing an effect does not itself charge you; you must complete the checkout.
If a paid generation fails
When the generation service reports a failed task, we request an automatic refund to the original payment method. Your order page displays the generation and refund status. If an automatic refund cannot be confirmed, contact support with your order number.
If a provider stops responding or your order remains pending, contact support@sherubhaiphoto.net with your order number so we can investigate. Do not pay again to resolve a stuck order.
Refund processing
A refund request and a completed bank credit are different stages. The time for funds to appear depends on Stripe and your bank. A refund goes to the payment method used at checkout; we do not issue refunds as site credits.
Completed results
AI output varies. If a completed image has a serious defect or does not match the chosen effect, contact support@sherubhaiphoto.net with your order number and a description of the problem. We review completed-result requests individually. A subjective style preference alone does not guarantee a refund.
Canceled or unpaid checkout
An order that has not been paid does not start generation. If you cancel checkout without a charge, no refund is needed. If you believe you were charged more than once, send the affected order numbers to support without sharing card details.